Customer Satisfaction

100% Customer Satisfaction and Outstanding Customer Service are our main goals – all of our products are guaranteed. If the item you receive is not as described on our site please contact us immediately (info@coolcats.shop) with your receipt and pictures of the product.

We accept Returns for up to 30 days after you receive your order. Returned Items must be unopened and returned in their complete original product packaging in order to be eligible for a full refund.

In some cases we may be able to Exchange the product.